FAQs
More FAQs- What does pre-loss condition mean?
- Are there any warning signs to look for?
- What would be considered non-insured work?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
If there are dark spots on your ceiling, floors or walls, this is a sure sign of mould growth. Musty odours and mildew are often also signs that mould may be growing in your home. Respiratory and allergy symptoms such as coughing, sneezing, trouble breathing and wheezing are a common indicator of mould growth as well. High humidity levels in the home that result in condensation on glass and metal surfaces are also a warning sign of mould.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.