FAQs
More FAQs- How will ServiceMaster Restore match my carpet pad?
- What is the typical response time to a biohazard situation at a commercial facility?
- Who is responsible for paying for the service?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
Our team at ServiceMaster Restore understands that time is of the essence when it comes to a biohazard situation in a commercial facility. That's why we are available to respond 24 hours a day 7 days a week. Our highly trained technicians will arrive promptly to assess the situation and begin the cleanup process immediately, reducing the risk of spreading contamination and minimizing downtime for your business. With our specialized equipment and expertise, we work quickly and efficiently to remove all biological waste and thoroughly disinfect the affected area, ensuring a safe environment for both your employees and customers. Trust ServiceMaster Restore to handle any biohazard emergency with speed, professionalism, and care.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.