FAQs
More FAQs- Are your disinfection products safe for use around humans and pets?
- How long will the restoration project take?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.